Get in Touch With Us
Got a question about something you've read on scenetv.co.uk, spotted an error, or want to suggest a brand for us to look at? This page explains the best way to reach us and what happens once your message lands in our inbox.
The Best Way to Reach Us
Email is the most reliable route to our team. Write to us at [email protected] and we'll aim to get back to you within two working days. A real person reads every message — there's no automated reply standing in for a proper response.
If you can, tell us what your message is about in the subject line. It helps us route your enquiry to the right person and cuts down on back-and-forth.
What We Can Help With
- Questions about our reviews — If anything in our coverage of betting sites not on GamStop needs clarifying, whether it's how we ranked a brand or what a welcome offer actually involves, ask away.
- Corrections — Bonus terms, payment options and licensing details change. If you spot something that looks out of date on one of the brands we cover, we want to know so we can check it.
- Suggestions — Think we've missed a topic worth covering, such as a payment method or a new site not on GamStop, let us know what you'd find useful.
- Partnership enquiries — If you represent an operator or affiliate and want to discuss working with us, introduce yourself and outline what you have in mind.
- Support and self-exclusion queries — If you or someone you know is looking for information on managing gambling, including how self-exclusion tools work, mention this in your message and we'll point you towards the right resources.
What Happens Once You Get in Touch
Your message is read by a member of our editorial team, not filtered by a bot. We aim to reply within two working days, though this can stretch slightly if we're mid-way through updating our list of the best non GamStop casinos. If your query needs more digging, such as verifying a bonus term or checking a licence, we'll tell you that's what's happening rather than leaving you waiting in silence.
A Note on What We Do and Don't Do
Non Gamstop Casinos is an independent comparison site. We research and rank betting sites not on GamStop based on factors like game selection, payment options and the terms attached to welcome offers, but commercial relationships never decide our rankings — commission from an operator does not buy a higher position. If you contact us with a question about a specific brand's terms, we'll answer as accurately as we can based on what's publicly available, but for account-specific issues (deposits, withdrawals, verification), the operator's own support team will always be faster and better placed to help than we are.
We're also not a gambling support service. If your message touches on wanting to manage or reduce your gambling, we'll respond with information, not judgement, and point you towards services set up for that purpose.
Before You Write In
A few quick checks that might save you a wait:
- If your question is about a specific casino's offer or terms, check the details listed beside that offer on our main rankings page first — the material conditions are set out there.
- If you're asking about account access, deposits or withdrawals at a particular site, that operator's own support channel will resolve it faster than we can.
- If you're reporting an error, a link or a screenshot helps us find and fix it quickly.
All gambling content on this site is intended for adults aged 18 and over. Thanks for taking the time to read this far — we look forward to hearing from you.